At Diamonds with Cert, your privacy is important to us. We strive to maintain that the information you provide us are kept confidential and protected.
All information obtained is for the use of processing and completing your requests and will be kept personal and confidential.
Privacy Policy
Thank you for visiting DWC. We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with DWC is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information below is designed to inform you of what information we collect, why we collect such information, and how we use the information we collect.
When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you would like to speak to a customer service representative, please contact us via telephone at 516-482-8216. or email at info@diamondswithcert.com.
International Transfers. Information collected on this Website may be stored and processed in the United States or any other country in which DWC or its affiliates, subsidiaries or agents maintain facilities and by using this Website, you consent to any such transfer of information outside of your country. DWC abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data from the European Union. By using the Website and providing personal information to us, you consent to any such transfer of information outside of your country. Be advised that personal information may be made available, without your knowledge, to the United States government or its agencies, or those of governments in any other country where we or our service providers store or process personal information, under a lawful order made in that country.
Collection and Use of Information
In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our Website, via e-mail, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through data collection devices, and information that we receive from our partners, affiliates and other third parties.
Use of Your Personal Information
We may use the information we collect about you to:
- Facilitate your purchases and provide the services you request,
- Confirm and track your order,
- Respond to your inquiries and requests,
- Compare and review your personal information for errors, omissions and accuracy,
- Prevent and detect fraud or abuse,
- Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
- Identify your product and service preferences,
- Understand our customer demographics, preferences, interests, and behavior, and
- Contact you (via email, postal mail, or telephone) regarding products and services (of DWC or our partners) that we believe may be of interest to you.
Personal Information that we May Share with Others
In certain circumstances, we may share your personal information with trusted partners
Service Providers: We use trusted third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, webhosting, web analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by DWC.
Special Events: If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), DWC may share your personal information with those organizations participating in the applicable event. Unless we tell you otherwise in connection with a special event, these third parties do not use your information for any other purpose other than to manage the event. We may authorize trusted partners to send you information about products and services that may be of interest to you.
Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Transfer: Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.
Accessing and Updating Your Information
If the personally identifiable information DWC has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to info@diamondswithcert.com or contact one of our diamond and jewelry consultants at 1-888-GEM LUXURY (888-436-5898). |
